Refund policy

Last Updated: March 2, 2026

Thank you for shopping with King Rabbit. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully before placing an order.

1. Return Eligibility

We accept returns under the following conditions:

  • The return request must be raised within 7 days of delivery.
  • The item must be unused, unworn, unwashed, and in its original condition.
  • The product must be returned with original packaging, tags, and invoice.
  • The product must not be damaged due to misuse or improper handling.

Items that do not meet the above conditions will not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

  • Products purchased during clearance or sale (if marked non-returnable).
  • Personalized or custom-made products.
  • Items damaged after delivery due to improper use.

3. Return Process

To initiate a return, please contact us at:

📧 superpattern6@gmail.com

Please include:

  • Your Order Number
  • Reason for return
  • Clear photos of the product (if damaged or incorrect item received)

Once your request is approved, we will provide return instructions.

4. Refund Policy

After we receive and inspect your returned item:

  • You will be notified about the approval or rejection of your refund.
  • If approved, your refund will be processed within 5–7 business days.
  • The refund will be credited to your original payment method.

Please note: Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

5. Return Shipping Charges

  • If the return is due to our error (wrong or damaged product), we will bear the return shipping cost.
  • If the return is due to personal reasons (change of mind, size issue, etc.), return shipping charges may be borne by the customer.

6. Exchange Policy

We offer exchanges subject to product availability.

  • Exchange requests must be made within 7 days of delivery.
  • If the requested item is unavailable, a refund will be processed instead.

7. Cancellations

  • Orders can be cancelled before they are shipped.
  • Once the order is shipped, cancellation is not possible.

8. Damaged or Incorrect Products

If you receive a damaged or incorrect product:

  • Contact us within 48 hours of delivery.
  • Provide clear photos and your order details.

We will arrange a replacement or refund after verification.

9. Contact Us

If you have any questions regarding returns or refunds, please contact us:

📧 Email: superpattern6@gmail.com
📍 Address: Chowk Madhuban Bapu Dham Road Kulesara, House D-86 Madhuban Vihar, Greater Noida, UP, 201306, India